The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesWhy Grassroots Venues Are Closing and What Can Be Done
An examination of the factors driving grassroots venue closures across the UK and the practical steps being taken to reverse the trend.
How to Start a Regular Open Mic Night
Practical advice on starting and sustaining a regular open mic night, covering venue selection, sign-up systems, equipment, hosting tips…
Will AI Replace Event Organisers? A Realistic Assessment
AI tools are transforming event planning, but the role of human organisers is far from obsolete.
How to Claim on Event Ticket Insurance
A practical walkthrough of the event ticket insurance claims process, covering what is typically covered, how to file a claim…
How AI Chatbots Are Improving Event Customer Service
AI-powered chatbots are handling an increasing share of event customer service enquiries.
Will Physical Tickets Ever Disappear?
Digital ticketing dominates, but physical tickets retain a nostalgic appeal. We examine whether tangible tickets have a future in the UK events industry.
How to Use Pre-Sale Codes to Get Tickets Early
Learn what pre-sale codes are, where to find them, and how to use them to buy tickets before the general on-sale for popular events.
The Rise of Zero-Fee Ticketing Platforms
Why a growing number of event organisers are rejecting traditional booking fees and embracing zero-fee ticketing models.
How to Manage Event Queues and Entry Flow
Practical strategies for managing queues and entry flow at events, from queue design and scanning speed to VIP lanes, accessibility, and crowd psychology.
How to Dispute a Ticket Charge with Your Bank
If a ticketing platform will not refund you, your bank may be able to help.
Tennis Club Ticketing and Events
Ticketing guide for tennis club events and tournaments.
What to Bring to an Outdoor Event
Packing list for outdoor events and festivals.
