The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesGuide to Organising a Charity Fundraiser Event
A complete guide to planning and running a charity fundraiser event, from setting targets and choosing a format to Gift Aid, sponsorship…
Guide to Cashless Payment Systems at Events
A practical guide to implementing cashless payment systems at UK events, covering the technology options, costs…
Guide to Buying Tickets for Sold-Out Events
Practical advice on how to still get tickets when an event sells out, covering official resale, waiting lists, and what to avoid.
Why Booking Fees Are Under Scrutiny
From consumer complaints to regulatory investigations, booking fees in event ticketing face unprecedented scrutiny across the UK.
Guide to Temporary Structures for Outdoor Events
A comprehensive guide to temporary structures for outdoor events, covering marquees, stages, fencing, toilets, and the regulations that apply to temporary installations.
Section 75 Protection for Event Tickets
Section 75 of the Consumer Credit Act gives you powerful refund protection when you pay for event tickets by credit card.
Guide to Staying Safe at Large Outdoor Events
Essential safety advice for attending large outdoor events in the UK, covering crowd awareness, personal security, emergency procedures, and staying well.
The Business Model of Ticketing Platforms
How ticketing platforms generate revenue, the different fee structures in the market, and why the model is shifting towards organiser-friendly alternatives.
Guide to Influencer Partnerships for Events
A practical guide to working with influencers to promote your events. Covers finding the right partners, structuring deals, measuring results, and avoiding common pitfalls.
How Festivals Are Reducing Plastic Waste
UK festivals are leading the charge against single-use plastics. Here's how they're doing it and what organisers can learn from their approaches.
How to Use Tiered Pricing for Events
Learn how to structure tiered ticket pricing to capture different audience segments, maximise revenue, and give attendees more choice.
How to Forecast Ticket Sales Accurately
Learn practical methods for predicting ticket sales, from analysing historical data to understanding sales curves and external factors that influence demand.