The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesHow to Buy Tickets as a Gift for Someone Else
Everything you need to know about buying event tickets as a gift, from name-on-ticket policies to gift vouchers and presentation ideas.
CMA Investigation into Live Events Ticketing
The Competition and Markets Authority has turned its attention to live event ticketing practices. Here is what that means for the industry.
How to Coordinate Multiple Stages at a Festival
Practical advice on coordinating multiple stages at a festival, covering scheduling, sound bleed, production logistics, and keeping everything running to time.
The Future of Indoor vs Outdoor Events
Indoor and outdoor events each face distinct challenges. As climate, costs, and technology evolve, the balance between them could shift significantly.
How to Use Facebook Groups to Promote Events
Learn how to use Facebook Groups to reach engaged local audiences and promote your events without being spammy. Covers strategy, content, and community building.
Guide to Chargebacks for Event Tickets
How to use the chargeback process to recover money spent on event tickets when the organiser will not give a refund.
Multi-Sport Festival Ticketing
How to manage ticketing for multi-sport community festivals.
How to Plan a Day Out with a Wheelchair User
Practical advice for planning event visits and days out with a wheelchair user, covering venue research, access requirements, booking adjustments…
Reusable Cup Schemes at Events Explained
Everything event organisers need to know about running a reusable cup scheme, from deposit models and logistics to washing and return rates.
Growing Your Audience Event by Event
Strategies to grow your event audience over time.
Guide to Group Discount Strategies for Events
How to design group discount offers that boost ticket sales, increase attendance, and encourage word-of-mouth promotion for your events.
How Artists Make Money from Live Events
A detailed look at how musicians and performers earn from touring, festival appearances, merchandise, and the various deal structures that determine their take-home pay.
