Skip to main content
Industry Insights

Reusable Cup Schemes at Events Explained

Everything event organisers need to know about running a reusable cup scheme, from deposit models and logistics to washing and return rates.

687
THE TICKTS JOURNALINDUSTRY INSIGHTS

Reusable Cup Schemes at Events Explained

4 min read

Reusable cup schemes have become one of the most popular sustainability measures at UK events, from major festivals to local beer gardens. They're practical, visible, and genuinely effective at reducing waste. But running one well requires planning. Here's what event organisers need to know.

How reusable cup schemes work

The basic model is simple. Instead of serving drinks in disposable cups, bars serve in durable, reusable cups. Attendees either pay a deposit that's refunded when the cup is returned, or they purchase the cup outright as a souvenir. The cups are collected, washed, and reused -- either at the same event or at future events.

There are three main models used at UK events:

  • Deposit-return -- Attendees pay a deposit (usually £1-2) on top of their drink price and receive it back when they return the cup. This is the most common model and typically achieves return rates of 85-95%.
  • Token system -- Attendees buy tokens that include the cup cost. When they return the cup, they get a token back. This works well at cashless events or those using token-based payment systems.
  • Souvenir model -- The cup is included in the drink price and attendees keep it. This has lower return rates but eliminates the need for refund infrastructure. It works best with attractive, branded cups that people actually want to keep.

The logistics of running a scheme

Cup supply

You need to order enough cups for your peak service period, plus a buffer. A good rule of thumb is one cup per attendee plus 20%. For a 1,000-person event, that means ordering around 1,200 cups. Companies like Cup Club, Green Goblet, and Ecoffee Cup supply reusable event cups in the UK, with options ranging from basic polypropylene pints to premium branded designs.

Costs vary depending on material, branding, and quantity. Basic unbranded reusable pints typically cost 30-50p each. Custom-printed festival cups with logos and artwork cost £1-2 each. Premium materials like bamboo fibre or stainless steel cost more but create a better souvenir product.

Washing infrastructure

This is where many schemes fall down. You need a reliable washing process that meets food safety standards. For large festivals, this means industrial-grade washing equipment, clean water supply, drying facilities, and trained staff.

Some festivals handle washing on site using mobile washing units. Others collect cups for off-site washing between service periods. For smaller events, commercial dishwashers can handle the volume if you plan your collection schedule carefully.

Third-party providers like Cup Club offer a full-service model where they supply cups, staff collection points, and manage all washing logistics. This is more expensive than doing it yourself but removes the operational complexity.

Collection points

Place cup return points at bar areas, near exits, and at high-traffic locations. Staff these points during peak times to make returning cups as easy as possible. The easier you make it, the higher your return rate will be. Some events use reverse vending machines that automatically refund deposits when cups are inserted.

Financial considerations

A reusable cup scheme is not just an environmental measure -- it can be financially positive. Here's a simplified example for a 2,000-person event:

  • Cup purchase cost: 2,400 cups at 40p = £960
  • Washing costs: approximately £300 (equipment hire and staff)
  • Deposit income from unreturned cups: if 10% of cups aren't returned at £2 deposit = £480
  • Saved disposal costs: approximately £200 (less waste to landfill or recycling)

After the first event, your cups are paid for. Subsequent events only incur washing costs and replacement of damaged cups. Most reusable event cups can survive 100+ uses, so the per-use cost drops rapidly over time.

Common challenges and solutions

The most common issues organisers face are low return rates (solve with better-placed collection points and higher deposits), hygiene concerns (solve with transparent washing processes and food-safe certification), theft (accept that 5-15% of cups will walk off and factor this into your budget), and bar service speed (pre-stack clean cups at bars so staff aren't waiting for returns).

Getting started

If you're running a smaller event and want to trial a reusable cup scheme, start simple. Buy a batch of branded cups, charge a £2 deposit, and set up a collection point near your bar. You'll learn a lot from your first attempt and can refine the process for future events.

Pair your reusable cups with other waste reduction measures -- digital tickets through Tickts, compostable food packaging, water refill stations -- and you'll see a meaningful reduction in your event's waste footprint without a massive investment.

Share this article

Find something worth going to

Browse what's on near you. Every ticket at face value, no booking fees, ever.

Browse events Run events? Sell with zero fees