The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesHow to Complain About a Bad Event Experience
A practical guide to complaining effectively when an event does not meet expectations.
How to Travel to Events Sustainably
Practical tips for reducing the carbon footprint of your journey to events, covering public transport, car-sharing, cycling, and more.
The Business Model of Music Festivals
How UK music festivals generate revenue, manage costs, and balance artistic ambition with commercial reality across a challenging operating environment.
How to Run a Community Sports Tournament
A step-by-step guide to organising a community sports tournament, from choosing a format and booking facilities to registration, fixtures, safeguarding, and awards.
Guide to Local Press Coverage for Events
How to get your event featured in local newspapers, radio, and online publications. Covers writing press releases, building media contacts, and pitching stories.
How Data Analytics Is Helping Organisers Sell More Tickets
Data analytics is giving event organisers clearer insight into who buys tickets, when they buy, and what persuades them.
What to Bring to an Outdoor Concert
A practical checklist of everything you need for an outdoor concert in the UK…
How to Create VIP Ticket Packages That Sell
Design VIP ticket packages that deliver real value, command premium prices, and actually sell out for your events.
The Role of Promoters in the Events Industry
What promoters actually do, how they make money, and why they remain essential to the UK live events ecosystem despite the rise of direct-to-fan…
How to Reduce Event Costs Without Cutting Quality
Practical strategies for cutting event costs without compromising the attendee experience, from smarter supplier negotiations to more efficient production planning.
Understanding Noise Regulations for Outdoor Events
A practical guide to noise regulations and limits for outdoor events in England and Wales, covering the law, measurement standards…
Chargeback Guide for Event Ticket Purchases
A detailed guide to the chargeback process for event ticket purchases, covering Visa, Mastercard, and Amex rules for UK consumers.
