Fan Guides
Field notes and practical guides from the tickts desk, filed under fan guides.
Fan Guides
222 guidesHow to Handle Double Bookings
Accidentally bought tickets twice, or have two events on the same date? Here is how to resolve double bookings without losing money.
How to Get a Refund for a Bad Event Experience
The event went ahead but it was terrible. Can you get a refund? Here is what UK consumer law says about bad event experiences.
Understanding Force Majeure for Event Tickets
Event organisers sometimes cite "force majeure" when refusing refunds. Here is what it actually means and whether it overrides your rights.
How to Transfer Tickets on Tickts
A step-by-step guide to transferring your Tickts tickets to someone else, whether you are gifting them or can no longer attend.
How to Handle Event Downgrade Situations
Your VIP package has been reduced, the venue is smaller, or the experience is not what was promised.
What to Do If Your Seat View Is Obstructed
Paid for a seat only to find a pillar blocking your view?
How to File a Small Claims Court Claim for Tickets
When all else fails, the small claims court can help you recover the cost of tickets.
Understanding the CMA and Event Ticketing
The Competition and Markets Authority plays a key role in protecting ticket buyers.
How to Escalate a Ticket Complaint
When your initial complaint goes nowhere, knowing how to escalate can make all the difference. Here is the escalation ladder for ticket disputes.
How to Find Live Music Near You Tonight
Fancy a spontaneous night out? Here is how to find live music happening near you tonight, wherever you are in the UK.
How to Find Comedy Shows Near You
From big-name tours to intimate open mic nights, here is how to find comedy shows happening near you across the UK.
How to Find Theatre Shows Near You
From West End transfers to fringe productions and amateur dramatics, here is how to find theatre shows near you across the UK.
