Fan Guides
Field notes and practical guides from the tickts desk, filed under fan guides.
Fan Guides
222 guidesHow to Find Events for Your Hobby or Interest
Whatever your hobby -- from board games to birdwatching -- there are UK events for you.
How to Get a Refund for a Postponed Event
When an event is rescheduled rather than cancelled, your refund rights become less clear.
How to Dispute a Ticket Charge with Your Bank
If a ticketing platform will not refund you, your bank may be able to help.
Section 75 Protection for Event Tickets
Section 75 of the Consumer Credit Act gives you powerful refund protection when you pay for event tickets by credit card.
Chargeback Guide for Event Ticket Purchases
A detailed guide to the chargeback process for event ticket purchases, covering Visa, Mastercard, and Amex rules for UK consumers.
How to Complain to a Ticketing Platform
Not getting the response you need from a ticketing platform? This guide walks you through how to make an effective complaint and escalate if…
How to Report a Ticket Scam to Action Fraud
If you have been scammed buying event tickets, reporting it to Action Fraud is an important step.
How to Use Trading Standards for Ticket Disputes
Trading Standards can help when a ticketing platform or event organiser is not playing fair.
How to Claim on Ticket Insurance
Bought ticket insurance but not sure how to claim? This guide explains the claims process, what is typically covered…
What Happens When an Event Changes Venue
When an event moves to a different venue, your rights as a ticket holder depend on how significant the change is.
What Happens When an Event Changes Date
An event you have tickets for has been moved to a new date.
What Happens When a Headliner Cancels
If the main act at an event pulls out, do you have the right to a refund?
