Fan Guides
Field notes and practical guides from the tickts desk, filed under fan guides.
Fan Guides
222 guidesIs Viagogo Legit? Reviews, Safety and Refunds Explained
Is Viagogo legit and safe to use? An honest verdict on Viagogo and your options…
How to Sell Tickets You Can't Use
Plans changed and you cannot make the event? Here are the safest and most effective ways to sell your tickets to someone who can…
How to Give Away Tickets Safely
Want to give your spare tickets to a friend or donate them?
How to Change the Name on Event Tickets
Need to change the name on your tickets because someone else is going?
How to Request a Duplicate Ticket
Lost your ticket or accidentally deleted the email? Here is how to get a replacement from the ticketing platform without losing your spot.
What to Do If Your QR Code Won't Scan
Arriving at a venue only for your QR code to fail is a nightmare.
What to Do If the Venue Won't Accept Your Ticket
Turned away at the door with a ticket you paid for? Here is how to handle the situation and what your rights…
How to Prove You Bought a Ticket
In a dispute over tickets, proof of purchase is everything. Here is what counts as evidence and how to keep your records in order.
How to Check If a Ticket Reseller Is Legitimate
Before buying from a ticket reseller, here is how to verify they are legitimate and avoid paying for fake or invalid tickets.
Understanding the Breaching of Limits on Ticket Sales Act
The 2018 Act made it illegal to use bots for ticket buying. Here is what the law says, how it is enforced…
How to Avoid Ticket Bots and Scalpers
Bots and scalpers make it harder for real fans to get tickets. Here are practical strategies to beat them and buy at face value.
What Is Paperless Ticketing and Why Does It Matter
Paperless ticketing is becoming the norm for many events. Here is how it works, why venues use it…
