More and more events are going paperless -- no physical tickets, no print-at-home PDFs, just a digital ticket on your phone. If you have not experienced this before, here is everything you need to know about how paperless ticketing works, why events are moving to it, and how it affects you.
This guide covers general information about paperless ticketing across UK events and platforms.
How paperless ticketing works
With paperless ticketing, your ticket exists only in digital form. Typically, this means:
- A QR code or barcode displayed in the ticketing platform's app or website.
- A mobile ticket stored in Apple Wallet or Google Wallet.
- A ticket linked to the credit or debit card you used to purchase (you tap the card at the venue to gain entry).
When you arrive at the venue, you show the QR code on your phone screen (or tap your card) and the scanner verifies your ticket in real time.
Why venues and organisers use it
Paperless ticketing has several advantages for event organisers:
- Anti-touting measure -- Paperless tickets are much harder for touts to resell. Because the ticket is linked to a specific phone, account, or card, it cannot simply be printed and sold to someone else.
- Reduced fraud -- Counterfeit paper tickets are a real problem. Digital tickets with unique, scannable codes are far harder to forge.
- Better data -- Organisers can track entry times, attendance patterns, and other data that helps them improve the event experience.
- Environmental -- No printed tickets means less paper waste.
- Lower costs -- No printing, no postage, no fulfilment logistics.
What it means for fans
For most fans, paperless ticketing is convenient. Your ticket is always with you (on your phone), you cannot lose a physical ticket, and entry is usually faster because scanning is quicker than checking paper tickets.
However, there are some practical considerations:
- Phone battery -- If your phone dies, you cannot show your ticket. Bring a portable charger or make sure your phone is fully charged before you leave.
- Internet access -- Some apps need internet to display the ticket. Load your ticket before arriving at the venue in case reception is poor.
- Transferring tickets -- Paperless tickets can be harder to give to a friend or sell on. You usually need to use the platform's official transfer feature.
- Accessibility -- Not everyone is comfortable with smartphones. If this is an issue, contact the venue in advance to ask about alternative entry options.
Types of paperless ticketing
QR code tickets
The most common type. A unique QR code is generated for each ticket and displayed on your phone. This is what Tickts uses -- each ticket has a unique QR code that can be added to your phone's wallet app or displayed from your account.
NFC / contactless card entry
Some events link your ticket to the card you used to buy it. At the venue, you simply tap your card on a reader. This is common for some sports events.
App-based tickets
Some platforms require you to have their app installed to access your ticket. The ticket may use a rotating barcode for added security.
Tips for paperless events
- Download the app in advance -- If the platform has an app, install it and log in before the event day.
- Add to wallet -- If the option is available, add your ticket to Apple Wallet or Google Wallet. This makes it accessible even without the app.
- Screenshot as backup -- Take a screenshot of the QR code and save it to your camera roll. Note: this may not work with rotating barcodes.
- Charge your phone -- Full battery before you leave. Portable charger in your pocket.
- Arrive with time to spare -- In case of any technical issues at the door.
The future of ticketing
Paperless ticketing is here to stay. As technology improves, expect to see more sophisticated entry methods -- biometric verification, NFC wristbands, and seamless app-based experiences. The goal is to make entry faster, fairer, and more secure.
At Tickts, we have been digital-first from day one. Our QR code tickets are designed for simplicity and reliability. No app required, no complicated setup -- just open your ticket and show it at the door.
Summary
Paperless ticketing replaces physical tickets with digital alternatives -- QR codes, mobile wallets, or contactless cards. It reduces fraud and touting while being more convenient for most fans. Keep your phone charged, load your ticket in advance, and use the platform's wallet integration for the smoothest experience.
