The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesAccounting Basics for Event Businesses
A beginner-friendly guide to accounting for event organisers, covering record keeping, self-assessment, invoicing, and when to hire an accountant.
How to Use WhatsApp Broadcast Lists for Events
Learn how to use WhatsApp broadcast lists to promote your events directly to interested audiences. Covers setup, messaging strategy, GDPR compliance, and best practices.
How to Report a Ticket Scam to Action Fraud
If you have been scammed buying event tickets, here is how to report it to Action Fraud and what to do next to protect…
Guide to Bundle Deals and Add-Ons for Events
How to increase revenue per ticket by offering bundle deals and add-ons that enhance the attendee experience at your events.
Hidden Costs of Event Ticketing Platforms
Exposing the fees and charges that ticketing platforms don't always make obvious, from payout delays to forced upgrades.
Guide to Buying Group Tickets for Events
How to organise and buy group tickets for concerts, theatre, sports, and festivals, including how to find group rates and keep everyone seated together.
How the Cost of Living Crisis Affects Event Attendance
With household budgets under pressure, the cost of living crisis is reshaping how and whether people attend events across the UK.
How to Use Trading Standards for Ticket Disputes
Trading Standards can help when a ticketing platform or event organiser is not playing fair.
How to Find Live Music Near You Tonight
Fancy a spontaneous night out? Here is how to find live music happening near you tonight, wherever you are in the UK.
How Oasis Reunion Highlighted Ticketing Issues
The Oasis reunion ticket sales became a flashpoint for everything wrong with modern ticketing.
How Venues Are Reducing Energy Consumption
UK venues are cutting energy costs and carbon emissions through LED lighting, smart building systems, and renewable energy. Here's how they're doing it.
Guide to Waste Management at Outdoor Events
A practical guide to waste management at outdoor events, covering bin placement, recycling, waste contractors, litter picking, and environmental compliance.