The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesHow Digital Tickets Work and Why They Are Replacing Paper
Digital tickets have become the standard for events across the UK. Learn how they work, why venues prefer them…
How to Make Friends at Music Festivals
Music festivals are one of the best places to meet new people.
What Happens When an Event Changes Venue
When an event moves to a different venue, your rights as a ticket holder depend on how significant the change is.
Your Rights When a Headliner Drops Out of an Event
What happens when the main act pulls out? This guide explains your consumer rights when a headliner cancels…
How to Find Theatre Shows Near You
From West End transfers to fringe productions and amateur dramatics, here is how to find theatre shows near you across the UK.
Guide to Cross-Promotion with Other Event Organisers
How to partner with other event organisers for mutual promotion. Covers finding partners, structuring deals, content swaps, and building long-term promotional networks.
Standing vs Seated at Arena Events: What to Choose
A practical comparison of standing and seated tickets at UK arena events, covering the pros, cons…
How to Keep Your Phone Charged at Festivals
Practical ways to keep your phone battery going at festivals and outdoor events, from power banks to battery-saving settings and charging stations.
How to Attend Events with Hearing Aids or Cochlear Implants
Practical guidance for people who wear hearing aids or cochlear implants attending live events, covering hearing loops, adjustments, and getting the best experience.
How to Use Last-Minute Pricing to Fill Seats
Strategies for using last-minute pricing to sell remaining tickets, fill your venue, and maximise revenue in the final days before your event.
How Merchandise Vendors Work at Events
The business of selling merchandise at live events -- from artist merch deals and venue commissions to the logistics of running a busy merch…
Guide to Age Verification and Challenge 25 at Events
How to implement Challenge 25 and age verification at events selling alcohol, including staff training, acceptable ID, and avoiding prosecution.
