The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesEvent Accessibility Guide: Making Your Event Inclusive
A practical guide to making events accessible and inclusive, covering the Equality Act 2010, wheelchair access, hearing loops, BSL interpreters, and accessible ticketing.
How to Organise a Community Arts Exhibition
A practical guide to organising a community arts exhibition, covering venue selection, artist recruitment, hanging and display, private views, pricing, and promoting local art.
How to Use Google Analytics to Track Event Page Performance
Google Analytics 4 gives event organisers powerful tools to understand how visitors interact with event pages.
How Social Media Algorithms Affect Event Discovery
Social media algorithms determine whether your event content reaches potential attendees. Here is how the major platforms' algorithms work and what event organisers can…
Guide to Buying Accessible Tickets for Events
How to book accessible tickets for concerts, theatre, sports, and festivals, covering your rights, the booking process, and what to expect at the venue.
How Independent Venues Are Fighting Back
Grassroots music venues face existential threats from rising costs and competition. Here is how they are adapting and pushing for change.
The Complete Guide to Mobile Ticketing
What a mobile ticket is made of, how it gets into a phone wallet, what changes when you change the event…
Best Valentine's Day Events for Couples
From romantic dining experiences to couples' spa days and unique date nights, discover the best Valentine's Day events and activities across the UK.
Getting Refunds on Event Tickets
What to do when you need a refund on event tickets.
The Economics of Comedy Clubs
How comedy clubs and comedy nights make money in the UK, from ticket pricing and bar sales to the unique dynamics of booking comedians…
Guide to Event Signage and Wayfinding
A practical guide to event signage and wayfinding, covering sign types, placement strategies, accessibility, and creating a navigation system that works for your audience.
How to Handle Refunds Without Breaking Your Budget
A practical guide to managing event ticket refunds, covering refund policies, legal requirements, partial refunds, and strategies to minimise financial impact.