The Dispatch
Guides, field notes and unfiltered opinions for the people who put on live events, and the fans who turn up.
All guides
1,023 guidesHow Insurance Costs Are Reshaping Events
Rising insurance premiums are forcing event organisers to rethink their plans. The insurance market could fundamentally change which events are viable.
How QR Code Tickets Work at Events
QR codes have become the standard format for digital event tickets. Here is a clear explanation of how they work…
Guide to Coach Travel to Festivals and Large Events
Coach travel is one of the most affordable and practical ways to reach UK festivals and major events.
How Events Are Becoming More Culturally Inclusive
From programming to food to marketing, UK events are finding new ways to reflect the cultural diversity of their audiences.
Is Viagogo Legit? Reviews, Safety and Refunds Explained
Is Viagogo legit and safe to use? An honest verdict on Viagogo and your options…
Guide to Fire Safety Regulations at Events
What event organisers need to know about fire safety regulations, including risk assessments, means of escape, and working with the fire authority.
What to Expect at Your First Arena Concert
Everything you need to know before attending your first arena concert, from arrival and bag checks to the atmosphere, sound, and getting home afterwards.
How to Survey Attendees Effectively After an Event
Post-event surveys are one of the most valuable feedback tools available to organisers.
How to Manage Event Volunteers Effectively
Practical advice for event organisers on recruiting, managing, and retaining volunteers to create positive experiences for both volunteers and attendees.
How to Negotiate Fees with Artists and Agents
Negotiating performance fees is a normal part of booking artists. This guide covers practical strategies for reaching a fair deal without burning bridges.
Refund Policies for Events: Best Practices
What the law settles, what a fair policy looks like for four kinds of event, how refunds move on tickts…
Guide to Remarketing and Retargeting for Events
How to use remarketing and retargeting ads to convert interested browsers into ticket buyers. Covers pixel setup, audience building, ad strategy, and budget allocation.
