tickts vs Universe
Universe's Starter plan charges 2% + £0.99 per ticket, capped at £9.95, plus VAT and payment processing; Standard is 5.5% + £0.99. tickts charges no ticket fee and no commission on any plan. The only cost is Stripe's card fee, and every sale lands in your own account.
The real cost of Universe
Universe Starter charges 2% + £0.99 per paid ticket, capped at £9.95 a ticket, and its pricing page says this excludes VAT and processing fees. The Standard plan is 5.5% + £0.99, and Pro is custom priced. Free events are free. On tickts the only cost is Stripe's card fee of 1.5% + 20p, which comes out of the ticket price.
Calculate your savings
Enter your ticket price and quantity to see how much you'd save by switching from Universe to tickts.
Feature comparison
See how tickts stacks up against Universe across 8 key features.
Fee figures checked against published pricing (October 2026). More detail: the 2026 UK ticketing fees audit · fee calculator.
Why organisers switch to tickts
No fee per ticket
Universe Starter takes 2% + £0.99 a ticket plus VAT before processing. tickts takes nothing per ticket on any plan; on 300 tickets at £25 that is £536.40 that stays with you.
Nothing passed on to your buyers
Universe lets you pass its fees on to buyers at checkout. tickts never adds a booking fee, so the price on your poster is the price your audience pays.
Your own Stripe or PayPal
Ticket money goes straight into your own account as each ticket sells, on every plan, from the first ticket.
Optional refund protection for fans
At checkout your fans can add TicketPlan refund protection and claim the ticket price back if they cannot attend for a covered reason. It is optional, never pre-ticked, and the premium never touches your payout.
Frequently asked questions
Universe's Starter plan charges 2% + £0.99 per paid ticket, capped at £9.95, and its pricing page says this excludes VAT and processing fees. Standard is 5.5% + £0.99, and Pro is custom priced. Free events are free. Figures read on Universe's pricing page in pounds in October 2026.
For paid tickets, yes. tickts charges no ticket fee and no commission; the only cost is Stripe's card fee of 1.5% + 20p. On a £15 ticket, Universe Starter's fee is about £1.55 with VAT, before processing.
Yes. Send us your events, dates and buyer lists and we rebuild them on tickts and re-issue every holder a new mobile ticket, at no charge, usually within a day.
Ready to ditch the fees?
Switch from Universe to tickts, zero platform fees, zero booking fees for fans. Free to start for organisers, advanced tools from £29/mo. No contracts, no lock-in. Standard Stripe processing (1.5% + 20p) applies.
Compare with other platforms
Further reading: Best ticketing platforms for small events · Eventbrite alternatives · Ticketing fees compared
Pricing and feature information was last verified in October 2026. Competitor pricing, features, and policies may change without notice. We review this page on a regular basis to keep it accurate, but some details may be briefly out of date. If you spot anything that needs updating, please let us know.
