What Are Digital Wallet Tickets?
Digital wallet tickets are event tickets stored in the Apple Wallet or Google Wallet app on your phone. Instead of searching through emails for your QR code, your ticket sits right alongside your bank cards and boarding passes — always one tap away.
How to Add Your Ticket
- Buy your ticket from the event page on Tickts
- Open your confirmation email on your phone
- Tap the "Add to Apple Wallet" or "Add to Google Wallet" button
- Your ticket with QR code is now saved in your wallet app
- On event day, open your wallet app and show the QR code at the door
Benefits
- Quick access — no searching through emails
- Works offline — no internet needed to show your ticket
- Secure — tickets are protected by your phone lock
- Automatic updates — if event details change, your wallet ticket updates too
What Are Digital Wallet Tickets?
Digital wallet tickets are event tickets stored in your phone native wallet app — Apple Wallet on iPhones or Google Wallet on Android devices. Instead of searching through emails or saving screenshots, your ticket sits alongside your payment cards and boarding passes, ready to present at the venue entrance with a single tap.
How to Add Tickets to Your Wallet
When you buy tickets on Tickts, you receive a confirmation email with your QR code ticket. To add it to your digital wallet:
Apple Wallet (iPhone):
- Open your ticket confirmation email or the ticket page on Tickts
- Tap the "Add to Apple Wallet" button
- Review the ticket details and tap "Add" in the top right corner
- Your ticket now appears in the Wallet app alongside your payment cards
Google Wallet (Android):
- Open your ticket confirmation email or the ticket page on Tickts
- Tap the "Save to Google Wallet" button
- The ticket is automatically saved to your Google Wallet app
- Access it anytime through the Wallet app or by searching "tickets" on your phone
Benefits of Wallet Tickets
- Always accessible: Your ticket is on your lock screen or one tap away. No searching through emails or screenshots.
- Works offline: Once saved, wallet tickets display without an internet connection — perfect for outdoor venues with poor signal.
- Automatic updates: If event details change (time, venue, gate information), the wallet ticket can update automatically.
- Location reminders: Your phone can remind you about the event when you are near the venue or when the event is about to start.
- Secure: Wallet tickets cannot be screenshotted and shared like email attachments. The QR code is tied to the wallet pass.
Do I Need a Digital Wallet?
No. Digital wallet tickets are an optional convenience. Your QR code ticket works perfectly fine from the confirmation email, the Tickts website, or even a printed copy. The wallet option simply makes it faster and easier to present your ticket at the door.
Frequently Asked Questions
Does adding a ticket to my wallet cost anything?
No. Adding tickets to Apple Wallet or Google Wallet is completely free. There are no additional charges from Tickts, Apple, or Google.
What if my phone dies at the event?
Always have a backup. You can take a screenshot of your QR code, save the confirmation email, or print your ticket from the Tickts website. Door staff can also look up your booking by name or email if needed.
Can I share a wallet ticket with someone else?
Wallet tickets are linked to your device. If you need to transfer a ticket to someone else, use the ticket transfer feature on Tickts, which generates a new ticket for the recipient with their own unique QR code.
Do all events on Tickts support wallet tickets?
Yes. Every ticket sold on Tickts can be added to Apple Wallet or Google Wallet. The option is available on your ticket confirmation page immediately after purchase.
