Fan Guides
Field notes and practical guides from the tickts desk, filed under fan guides.
Fan Guides
222 guidesScreenshot Tickets vs Dynamic QR Codes Explained
Some tickets work as screenshots, others do not. Here is how to tell the difference and why it matters for getting into your event.
How to Share Digital Tickets with Friends
Bought tickets for a group? Here is how to share digital tickets with friends safely…
Guide to Contactless Entry at Events
Contactless entry has transformed how fans get into venues. Here is how it works, what technology is involved…
What Happens If Your Phone Dies at an Event
Digital tickets live on your phone. So what happens if the battery dies before or during an event?
How to Organise Multiple Digital Tickets
If you attend events regularly, keeping track of multiple digital tickets across different platforms can get chaotic. Here is how to stay organised.
Guide to Print-at-Home Tickets and When to Use Them
Print-at-home tickets still have a place in the digital age. Here is when they are useful, how to print them properly…
How Ticket Transfers Work on Ticketing Platforms
Transferring a ticket to someone else should be straightforward, but every platform handles it differently. Here is how the process typically works.
Guide to Will-Call and Collection Tickets
Will-call and box office collection remain common for certain events. Here is how ticket collection works, what to bring, and how to avoid delays.
How to Check If Your Digital Ticket Is Valid
Worried your digital ticket might not work? Here is how to verify your ticket is valid before you arrive at the venue…
Guide to Accessible Digital Ticketing Options
Digital ticketing should work for everyone. Here is what accessible ticketing looks like, what options are available…
What to Do If You Receive a Duplicate Ticket
Receiving the same ticket twice can be confusing. Here is why it happens, what to do about it…
How NFC Tickets and Wristbands Work at Festivals
NFC wristbands have become standard at major festivals. Here is the technology behind them, how to set yours up…
