Stripe Connect for Event Organisers

What Is Stripe Connect

Stripe Connect is a payment system that allows platforms like Tickts to process payments on behalf of organisers. When a fan buys a ticket, the money goes directly to the organiser Stripe account — Tickts never holds your funds.

Benefits for Organisers

• Direct payouts — money goes straight to your bank account, not via Tickts
• Fast settlement — typically 2-7 business days, not after the event
• Your own dashboard — see all transactions in your Stripe dashboard
• Refund control — process refunds directly when needed
• Compliance handled — Stripe manages PCI compliance and fraud detection

Getting Set Up

When you create an organiser account on Tickts, you connect your Stripe account through a simple OAuth flow. If you do not have a Stripe account, you can create one during the process. It takes about 5 minutes.

How Stripe Connect Works for Events

Stripe Connect is a payments infrastructure that allows platforms like Tickts to process payments on behalf of organisers. Instead of Tickts collecting money and then paying it out to you (which creates regulatory and trust issues), Stripe Connect enables direct charges — the money goes straight to your own Stripe account.

Here is the flow:

1. A fan buys a ticket on your Tickts event page
2. The payment is processed through Stripe and lands in your connected Stripe account
3. Stripe deducts their processing fee (1.5% + 20p)
4. The remaining amount is available in your Stripe dashboard
5. Stripe pays out to your bank account on your regular payout schedule (typically within 2 business days)

Why Direct Charges Matter

The direct charge model is crucial for organisers because:

• You control your money: Funds go to your Stripe account, not the platform. If the ticketing platform went offline tomorrow, your money is already in your Stripe account.
• Faster payouts: You do not wait for the platform to batch-process payments. Stripe standard payouts are within 2 business days, and Instant Payouts can deliver funds within minutes.
• Full visibility: Every transaction is visible in your Stripe dashboard with complete details — amounts, fees, refunds, and disputes.
• Refund control: You process refunds through the platform, which then triggers the Stripe refund directly from your account.

Setting Up Your Stripe Account

Connecting Stripe to Tickts takes about five minutes:

1. Go to your organiser settings on Tickts
2. Click "Connect Stripe" — you will be redirected to Stripe
3. If you already have a Stripe account, sign in. If not, Stripe will guide you through creating one
4. Provide your business details, bank account for payouts, and identity verification
5. Once verified, you are redirected back to Tickts and your account is connected

Stripe verification usually completes within minutes for individuals, though business accounts may take up to 48 hours.

Stripe Fees in the UK

Stripe standard UK processing rate is 1.5% plus 20p for domestic card payments. This is the rate that applies to Tickts transactions. International cards incur a slightly higher rate (typically 2.5% + 20p).

It is important to understand that these fees apply regardless of which ticketing platform you use. Whether you sell through Tickts, Eventbrite, or your own website — if Stripe processes the payment, the processing fee is the same. The difference is whether your ticketing platform adds its own fee on top.

Managing Payouts and Reporting

Your Stripe dashboard provides comprehensive financial reporting:

• Transaction history: Every ticket sale with amounts, fees, and net revenue
• Payout schedule: See when funds will hit your bank account
• Refund tracking: Monitor all refunds with reasons and dates
• Tax reporting: Export transaction data for your accountant
• Dispute management: Handle chargebacks and disputes directly

Frequently Asked Questions

Do I need a Stripe account before signing up for Tickts?

No. You can create your organiser profile and events first. When you are ready to receive payments, Tickts guides you through connecting Stripe, which includes creating an account if you do not already have one.

Can I use PayPal instead of Stripe?

Tickts uses Stripe exclusively. Stripe Connect direct charges model provides the best combination of speed, security, and transparency for event ticketing. PayPal does not offer an equivalent direct charge flow for marketplace platforms.

What happens to my money if Tickts shuts down?

Because Tickts uses Stripe Connect with direct charges, your money goes directly to your Stripe account — not to Tickts. Even if Tickts ceased to operate, all processed payments would already be in your Stripe account and would pay out to your bank as normal.

Curious how tickts compares? See our side-by-side comparison of tickts vs Eventbrite: fees, payouts, and features for UK organisers.