Dashboard Overview
The organiser dashboard is your command centre. From here you can create and manage events, track sales, manage orders, set up promos, invite team members, and view analytics.
Key Sections
- Overview — total sales, revenue, upcoming events at a glance
- Events — create, edit, duplicate, and manage all your events
- Orders — view, refund, and export order data
- Venues — manage your venues and linked Stripe accounts
- Promos — create and track promo codes
- Team — invite door staff and co-organisers
- Analytics — sales charts, ticket type breakdowns, revenue trends
- Settings — profile, storefront customisation, notifications
Mobile Friendly
The dashboard works on mobile devices, so you can check sales and manage events from your phone on match day.
Dashboard Overview
The Tickts organiser dashboard is your control centre for managing events, tracking sales, and understanding your audience. It is designed to give you the information you need without overwhelming you with unnecessary complexity.
When you log in, you see an overview of your active events with key metrics: total tickets sold, revenue generated, and upcoming event dates. From here, you can drill into individual events for detailed analytics.
Key Dashboard Features
Sales summary: Real-time ticket sales data for each event, broken down by ticket type. See total tickets sold, revenue, and remaining capacity at a glance. The dashboard updates in real time as sales come in.
Attendee list: A searchable, exportable list of everyone who has bought tickets. Filter by ticket type, purchase date, or attendance status. Export to CSV for use in other tools or for your records.
Financial reports: Track revenue, fees, refunds, and net income for each event. Stripe transaction details are linked so you can reconcile with your Stripe dashboard. Export financial summaries for your accountant.
Event management: Edit event details, update descriptions, change ticket availability, and manage promo codes. Changes take effect immediately.
Team access: Invite team members with specific roles — event managers can edit events, door staff can scan tickets, and financial contacts can view reports. Each role has appropriate permissions.
Analytics and Insights
Beyond basic sales numbers, the dashboard provides insights to help you grow:
- Sales timeline: See when tickets are being purchased — identify whether sales spike after social media posts, email campaigns, or at specific times of day.
- Ticket type performance: Understand which ticket types sell fastest and which ones might need promotional support.
- Refund tracking: Monitor refund rates and reasons to identify potential issues with your events or pricing.
Frequently Asked Questions
Can multiple people access the dashboard?
Yes. You can invite team members and assign roles. Each person logs in with their own account, and the dashboard shows only the features their role allows.
Is the dashboard available on mobile?
Yes. The dashboard is fully responsive and works on phones and tablets. While the desktop experience is richer, you can check sales, manage events, and process refunds from your mobile device.
How often is sales data updated?
Sales data updates in real time. When a ticket is purchased, it appears in your dashboard immediately.
Getting the Most From Your Dashboard
The organiser dashboard is most valuable when you develop a routine of checking it regularly and acting on what you find:
Daily during active sales: Check total tickets sold, revenue, and sales velocity. Are sales on track to meet your target? If sales have stalled, it is time for a promotional push.
Weekly during quiet periods: Review overall event status, upcoming fixtures, and any pending actions (refund requests, team member invitations, event updates needed).
After each event: Deep dive into the analytics. Compare actual attendance to tickets sold, review financial performance, and export data for your records. This post-event review informs planning for your next event.
Export your data regularly. While the dashboard retains all historical data, having CSV exports of attendee lists and financial summaries in your own files ensures you always have access to your information. These exports are also useful for accountants, grant applications, and league reporting requirements.