The Seating Designer
The Tickts seating designer lets you create interactive seat maps for your venue. Add sections, rows, and individual seats with a visual editor. Set different pricing for different sections.
Fan Experience
- Fans see a visual map of the venue when buying tickets
- Click to select specific seats
- Seats are held temporarily during checkout to prevent conflicts
- Clear visual indicators for available, held, and sold seats
Best Available
Not everyone wants to pick their own seat. The best available algorithm automatically selects the best remaining seats, keeping groups together and prioritising better locations.
When to Use Seating
Seating layouts work best for venues with assigned seating — theatres, stadiums with numbered seats, or any venue where seat location matters. For general admission events (standing, open seating), standard ticket types are simpler.
Why Seating Layouts Matter
For venues with allocated seating — theatres, sports stadiums, conference halls — interactive seating layouts let fans choose exactly where they want to sit. This creates a better buying experience, allows organisers to offer premium pricing for better seats, and reduces confusion at the venue.
How Interactive Seating Works on Tickts
Organisers create a visual representation of their venue seating layout. When fans buy tickets, they see an interactive map showing available and taken seats. They click to select their seats, see the view from that section, and complete their purchase with confidence about where they will be sitting.
The system handles seat reservation in real time — once a fan selects a seat and begins checkout, that seat is temporarily held so no one else can take it. If the checkout is not completed within the hold period, the seat is released back to availability.
Setting Up a Seating Layout
- Contact the Tickts team with your venue floor plan or seating chart
- The layout is configured to match your exact seating arrangement — rows, sections, numbered seats
- Assign pricing tiers to different sections (e.g., front rows premium, back rows standard)
- The layout is attached to your event and activated for ticket sales
Benefits for Organisers
- Dynamic pricing: Charge more for premium positions — front row, centre block, VIP sections — and less for restricted views or back rows.
- Reduced disputes: When fans choose their own seats, there are fewer complaints about seating allocation. They saw the layout and made their choice.
- Capacity optimisation: See which sections sell first and which need promotional support. Over time, this data helps you optimise pricing and layout for maximum revenue.
Frequently Asked Questions
Can I use seating layouts for any event type?
Seating layouts work for any event with allocated seating — theatre, concerts, sports, conferences, comedy shows. For general admission events without assigned seats, standard ticket types work better.
What happens if someone sits in the wrong seat?
Door staff can check seat assignments through the scanner interface. Each scanned ticket shows the assigned seat number, so any disputes can be resolved quickly by checking the digital record.
Can I block out certain seats?
Yes. Organisers can mark individual seats or entire sections as unavailable — useful for restricted views, technical equipment areas, or reserved blocks for accessibility.