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Industry Insights

How Streaming Services Might Enter Live Events

Spotify, Netflix, and other streaming giants have the audience data and reach to disrupt live events. Could they become the new promoters?

INDUSTRY INSIGHTS

How Streaming Services Might Enter Live Events

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5 min read

The streaming revolution has already transformed how we consume music, film, and television. Companies like Spotify, Apple Music, Netflix, and Amazon have built enormous platforms with hundreds of millions of subscribers, sophisticated recommendation algorithms, and deep knowledge of audience preferences. The question that has been circulating in industry circles for some time is whether these companies might extend their reach into live events.

The data advantage

Streaming platforms possess something that traditional event promoters can only dream of: detailed, real-time data on the listening, viewing, and cultural preferences of hundreds of millions of people. Spotify knows which artists are gaining momentum in Manchester before Manchester does. Netflix knows which comedy specials resonated in Birmingham. Apple Music can identify emerging genres before they cross over to the mainstream.

This data could be extraordinarily valuable in event promotion. Imagine a world where Spotify identifies that a particular artist is trending heavily in a specific city and automatically offers those listeners tickets to a nearby show. The targeting would be unprecedented in its precision, potentially reducing the marketing costs and risks that plague traditional event promotion.

Spotify has already dipped its toes into this water with Spotify Wrapped experiences, pop-up events, and its partnership programme with live music platforms. These have been relatively modest experiments, but they hint at a larger ambition. The company has the audience, the data, and the brand to become a significant player in live events if it chooses to commit.

Content meets experience

For Netflix and other video streaming platforms, live events represent a natural extension of their content strategy. Netflix has already invested in live programming -- comedy specials, reality show reunions, and sporting events -- and the step from live streaming to live attendance is not enormous.

A Netflix-branded comedy festival featuring its roster of comedians, or a Netflix live experience built around popular series, could leverage the platform's brand recognition and subscriber base to drive attendance. The company would bring a level of production quality and marketing muscle that few traditional event organisers could match.

Amazon, with its combination of streaming content (Prime Video), music (Amazon Music), and logistics infrastructure, might be even better positioned. Its experience in large-scale logistics, ticketing (through its investment in various technology platforms), and physical retail could create an integrated events proposition that encompasses everything from ticket sales to on-site commerce.

The UK market opportunity

The UK is a particularly attractive market for streaming companies considering a move into live events. It has a dense network of venues, a culturally engaged population, and a live events sector worth billions of pounds annually. London alone hosts more live events than almost any other city in the world, and the UK's regional cities -- Manchester, Birmingham, Leeds, Bristol, Edinburgh, Glasgow -- all have vibrant live events scenes.

The relatively compact geography of the UK also makes it easier to test and scale live event concepts than in larger markets like the United States. A streaming company could trial a concept in a single UK city and, if successful, roll it out nationally within months.

Barriers to entry

Despite their advantages, streaming companies face significant barriers to entering the live events market. The most obvious is the lack of physical infrastructure. Owning or controlling venues is a critical part of the live events value chain, and acquiring venue networks would require substantial capital investment.

There is also the question of expertise. Running live events is fundamentally different from running a streaming platform. The skills required -- from stage management to crowd safety to artist relations -- are specialised and cannot easily be replicated by technology companies, however talented their engineers may be.

The existing incumbents are not going to welcome new competitors passively. Live Nation, AEG, and other major players have deep relationships with artists, venues, and agents that would take years for a new entrant to develop. They also have significant competitive moats in the form of exclusive venue arrangements and long-standing promotional contracts.

Regulatory considerations could also complicate matters. The UK's competition authorities might take a dim view of a company that already dominates music streaming also controlling a significant share of live music promotion and ticketing. Antitrust concerns could limit the extent to which streaming companies can integrate vertically into live events.

The partnership model

Rather than entering the live events market directly, streaming companies might opt for partnerships with existing operators. This could involve sponsoring events, providing data and marketing support to promoters, or creating co-branded experiences that combine the digital and physical worlds.

This approach would allow streaming companies to leverage their strengths -- data, audience reach, brand -- without taking on the operational complexities and risks of live event production. It could also be more palatable from a competition perspective, since partnerships are generally less likely to attract regulatory scrutiny than outright market entry.

What it would mean for audiences

If streaming companies do become significant players in live events, the impact on audiences could be mixed. On the positive side, better data-driven marketing could connect people with events they would genuinely enjoy, reducing the risk of disappointing experiences. Higher investment could improve production quality. And the competition from new entrants could put pressure on existing operators to improve their offerings and reduce fees.

On the negative side, the further corporatisation of live events could squeeze out independent operators and reduce the diversity of the events landscape. There is also a risk that data-driven event curation leads to a filter bubble effect, where audiences are only exposed to artists and genres that algorithms predict they will like, reducing the serendipity and discovery that make live events special.

The live events industry is ripe for disruption, and streaming companies have the resources and data to be significant disruptors. Whether and how they choose to act could shape the UK events landscape for years to come.

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